Contact Information

Effective Date: July 24, 2026

At M-Sakura.store, we are committed to providing prompt and professional customer support. If you have any questions about your order, our products, shipping, returns, or any other inquiry, our Customer Support team is here to help.

Business Information

Trade Name: M-Sakura.store

Operated by: FSM-C, Inc.

Business Address:

651 N Broad St, Suite 206
Middletown, DE 19709
United States

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Customer Support

Email: info@m-sakura.store

Phone: +1 (302) 520-5088

Website: https://www.m-sakura.store

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Customer Service Hours

Monday – Friday

9:00 AM – 6:00 PM (GMT+3)

We aim to respond to all customer inquiries within 1 business day.

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Order Support

Please contact us if you need assistance with:

• Order status
• Shipping and delivery
• Returns and refunds
• Product questions
• Damaged or incorrect items
• General customer support

When contacting us about an order, please include your order number to help us assist you more efficiently.

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Mailing Address

The address above is our official business mailing address for customer correspondence.

If you need to return an item, please do not send products directly to this address unless instructed by our Customer Support team. Return requests must be approved first, and the correct return address will be provided after your request has been reviewed.

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Our Commitment

At M-Sakura.store, we strive to provide authentic skincare products, secure online shopping, transparent policies, and responsive customer support. We appreciate your trust and are committed to making your shopping experience as smooth as possible.